Financial Privacy Notice

Notice of Our Privacy Practices

Effective Date: February 21, 2026

This notice is provided by Bespoke Financial Inc. in accordance with the federal Gramm-Leach-Bliley Act (GLBA). It describes how we collect, share, and protect your nonpublic personal financial information.

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some — but not all — sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.

Please read this notice carefully to understand what we do.

What Information We Collect

We collect nonpublic personal information about you in connection with providing mortgage and insurance brokerage services.

This may include:

• Information you provide on applications or forms

• Contact information (name, address, phone number, email)

• Social Security number and date of birth (when required for underwriting)

• Employment and income information

• Property and asset information

• Insurance history

• Transaction history with us or our partners

• Information received from insurance carriers, lenders, or service providers

How We Use and Share Information

We may share your information as necessary to:

• Process mortgage or insurance applications

• Obtain quotes from insurance carriers

• Submit loan applications to lenders

• Verify identity and eligibility

• Comply with federal and state laws and regulations

• Prevent fraud

We may share information with:

• Insurance carriers

• Mortgage lenders

• Loan processors and underwriting partners

• Credit reporting agencies (when authorized)

• Regulatory agencies

• Service providers who assist in processing transactions or maintaining records

We do not sell your personal information.

We do not share your information with nonaffiliated third parties for their marketing purposes.

Can You Limit Sharing?

Federal law allows you to limit certain types of sharing, including:

• Sharing for affiliates’ marketing purposes

• Sharing with nonaffiliated third parties for marketing

Because Bespoke Financial Inc. does not share your information for those purposes, there is no opt-out requirement at this time.

If our practices change, we will update this notice accordingly.

How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect your nonpublic personal information.

These safeguards include:

• Secure CRM systems (GiantMaker / GoHighLevel)

• Restricted employee access

• Encrypted communications where applicable

• Secure third-party lender and carrier portals

We limit access to personal information to employees and service providers who need it to perform their duties.

How Long We Retain Information

We retain personal information as required by:

• Federal and state mortgage regulations

• Insurance regulatory requirements

• Recordkeeping laws

Retention periods vary depending on the nature of the transaction.

Former Customers

If you are no longer our customer, we continue to protect your information in accordance with this notice and applicable laws.

Questions?

If you have questions about this Financial Privacy Notice, you may contact:

Bespoke Financial Inc.
600 Superior Avenue, Suite 1300
Cleveland, OH 44114

Phone: 440-864-4648
Email: hi@frombespokefinancial.com

Ohio Insurance License #: 1175514
NPN #: 14292707
NMLS #: 2450463